Tips & Tricks

One of our goals is to give you access to as much knowledge as you'd like about your phone. So we keep our website and blog stocked with tips and tricks. Our wireless consultants use different phones all day so they know a lot about how they work and what they're capable of. When they discover a new trick we like to share it with you!

How do I transfer my contacts from one AT&T phone to another?

How do I set up my voicemail?

How do I access my voicemail?

How do I pair my Bluetooth Headset? (applies to most headsets and phones)

How do I check my upgrade eligibility?

How do I transfer my contacts from one AT&T phone to another?

  1. With the SIM in the previous device, Press “Menu”
  2. Scroll and select “Address Book”
  3. Scroll and select “SIM Management”
  4. Select “Copy Contacts to SIM”
  5. Scroll and check the desired contacts then press “Copy”
  6. Press “Yes”
  7. Take the SIM out of the previous device and place this into the new device
  8. On the new device press “Menu”
  9. Scroll and select “Address Book”
  10. Scroll and select SIM Management
  11. Scroll and select “Copy Contact from SIM”

How do I set up my voicemail?

  1. Press and hold the ‘1’ key on your wireless phone
  2. Follow the instruction to create a password and greeting

How do I access my voicemail?

  1. Press and hold the ‘1’ key on your wireless phone
  2. To check your voicemail for a phone other than your wireless phone, dial your wireless phone number
  3. When you hear your outgoing message press * then your password

How do I pair my Bluetooth Headset? (applies to most headsets and phones)

  1. Make sure the headset is off
  2. Press and hold the Call button until a solid blue light appears (the solid blue light confirms that the headset is in discoverable mode)
  3. Select “menu” on your wireless phone
  4. Now that you have your headset in pairing mode, select “Menu” from your phone
  5. Scroll and select “Settings” or “Device Setup”
  6. Scroll and select “Connectivity”
  7. Scroll and select “Bluetooth” or “Hands free device”
  8. Scroll and select “My Devices” and select “Search for New Device”
  9. If prompted, select “YES” to turn on Bluetooth
  10. Once the headset is found, scroll to the name of the headset and press “Select”
  11. Enter “0000” for the passkey then press “Pair”
  12. Your phone will connect to the Bluetooth headset

How do I check my upgrade eligibility?

Text upgrade to *NEW# (*639#) and you'll recieve a text back letting you know if you're eligible to upgrade.